Privacy Policy

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Effective Date: January 1st 2017

True Tripperz is committed to transparency of privacy practices and providing control to users regarding the information we receive and collect in connection with their use of True Tripperz's services.

True Tripperz provides a forum in which users may share views and experiences about travel related products and services, such as  hotels, resorts, vacations, travel packages and guides.

BEFORE SUBMITTING ANY OF YOUR PERSONAL INFORMATION TO US, PLEASE READ THIS PRIVACY POLICY CAREFULLY TO LEARN ABOUT OUR PRIVACY POLICIES AND PRACTICES. BY USING THIS APPLICATION, YOU ARE ACCEPTING THE POLICIES AND PRACTICES DESCRIBED HEREIN. THIS APPLICATION (THIS “APPLICATION”) IS OWNED AND OPERATED BY MAHATHE SAI ASSOCIATES  .

The terms “we”, “us”, “our” and “True Tripperz” refer to MAHATHE SAI ASSOCIATES and its affiliates. The term “you” refers to the customer visiting the Application and/or contributing content to this Application.


Collecting Information

True Tripperz receives and stores any information you enter on the Application or that you provide to us in any other manner. This includes personal identification information, such as your first and last name, telephone number, postal and email addresses, user name and password, social media usernames, and location. We may also request information about your travel plans and preferences, including meal requests, seat selection, frequent flyer/hotel/car rental program information, and flight class, luggage, and ticketing options. The information you provide is used by Tripperz to enable you to set up an account and profile so that users can interact with other users, to improve the functionality of the Application, to customize advertising and content, and to communicate with you about Application features and travel related products and services. Please note that if you intend to use personal information about others, you must first obtain their consent. By sharing the personal information of others through the Application, you represent to True Tripperz that you have obtained their prior consent.

You may choose not to provide information to us, but in general some information about you is required in order for you to register and fully utilize the features of the Application and enjoy registered member benefits. For example, only registered members are able to post reviews, participate in discussion forums, communicate with users, and access members-only content. In addition, some information from you is required in order to contact us.

When you use the Application, True Tripperz automatically receives and records certain information on our server logs from your device. This information includes your location, IP address, mobile carrier, device and application IDs, and cookie information. Unless applicable law requires us to consider this type of information as personal, we treat it as non-personal information. Unless otherwise stated in this Privacy Policy, we only use this data in aggregate or anonymous form and may  provide it to our partners about how our users, collectively, use the Application.

We also receive and store information from third parties that interact in some way with the Application and or provide services to True Tripperz related to this Application. In addition, you may choose to use third party services, websites, or applications that share your personal information, activities and/or content with True Tripperz. Please read the privacy policies of such third parties so that you understand their sharing practices.

In addition, we may periodically obtain both personal and non-personal information about you from affiliated entities, business partners, and independent third-party sources. For example, if you visit the Application through another site or application operated by an affiliate, partner or third party, and you have registered with such site or application, information you have provided when registering or at other times may be shared with us.


Sharing Information

When you use the Application, certain information may become public, such as your user profile, and other content, such as photographs, you submit and share. You will have the ability to view your profile as users of the public will see it. If you decide to participate in our user-to-user communications features, other users may contact you through the Application. All registered users have the option to turn off the user-to-user communication features at any time. True Tripperz will not share your email address or other contact information with any other users nor display it publicly. We do not rent or sell any of your personal information for their own use but it may be shared as described in this Privacy Policy.

Individuals reading the information you make public may use it or disclose it to other individuals or entities without our control and without your knowledge. When you visit a particular location and share information about your visits through the Application, information about you and that location may be shared in order to better provide services to you. We therefore urge you to think carefully about including any specific information you may deem private in comments, reviews, photographs, or other content (location or otherwise) that you create or submit.

We also share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of persons who access the Application or certain features or content. This information does not contain any personal information and is used to develop content and services we expect users will find of interest.

Additionally, third parties, like vendors and contractors, may have access to your personal information. Vendors and contractors are employed by Tripperz to perform certain tasks on behalf of  True Tripperz, such as payment processing, customer service, marketing, and fraud prevention. To perform their functions, these vendors and contractors may have access to and may collect user information. We request that they provide a comparable level of protection for your personal information. As more fully explained in our Terms of Use, we collect and share aggregated and anonymous/or anonymous data, such as de-identified data about spaces and features of the Application that users visit. By de-identified information, we mean that we do not tie the information to specific users. In addition to carefully reading our Terms of Use, please also carefully read the privacy and other policies of third parties. They may differ from the True Tripperz Terms of Use and Privacy Policy.

True Tripperz may share your personal information among our subsidiaries and affiliates. To the extent that our subsidiaries and affiliates have access to your information, they will follow practices that are at least as restrictive as the practices described in this Privacy Policy.

We may also decide to share your information if we believe, in our sole and absolute discretion, that doing so is necessary to comply with legitimate and enforceable subpoenas, court orders, or other legal processes and requirements, to establish or exercise our legal rights, to investigate suspected illegal activities, defend against legal claims or the rights, property or safety of True  Tripperz and its users, in connection with a corporate transaction, such as a divestiture, merger, consolidation, asset sale, or in the unlikely event of bankruptcy, or as otherwise required by law. In such cases, True Tripperz reserves the right to raise or waive any legal objection or right available to us.


Cookies and Similar Technologies

We use cookies pixels, and local storage (like on your browser or device, which is similar to a cookie but holds more information) and identifiers (including identifiers supplied by your browser or device or by platform companies) on our Applications, and in our messages. Third party services providers that interact with the Application may also use cookies and similar technologies. By continuing to use our Application through your device, you consent to our use of cookies, pixels and local storage technologies.

We use cookies, pixels, local storage, and the like for the following reasons:
 •  to help us recognize you as a previous visitor and remember any preferences that may have been set when you last accessed the Application. Some users may choose to have their registration information and or password saved so they do not need to log in each time they access the Application. For security purposes, we encrypt member identification information, passwords, and other account related data;
•  to help us customize the content, experience, and advertisements displayed on the Application; and
•  to help study and assess the effectiveness of features and communications.

You can control cookies through your device settings and other tools. You should contact your device manufacturer or mobile services provider to learn how to prevent the acceptance of new cookies, how to be alerted when new cookies are accepted, or how to disable cookies. Please note that if you refuse to accept cookies, you may not be able to access many of the Application’s features.


Location Information, Etc.

We may use location information collected from the device through which you access the Application, photos you post, or other content you submit to the Application. If you write a review or submit a photograph or other content, which may be time-stamped, other users may infer that you have been to that location, believe you may have been there at a certain time, or think that you have used a particular product or service, even though any such an inference may be incorrect. We may utilize the information you provide by showing you reviews of products or services, such as hotels, near your assumed location.
 
To turn off your device’s location functionality, you may be able to change the privacy settings of your device. You may also turn off the Application’s functionality to tag your photos or other content with location information. Please note that turning off location sharing may affect your access to certain features of our Application. If you have any questions about the privacy settings of your device, please contact the device manufacturer or your mobile service provider for assistance.

True Tripperz aims to make it easy for you to access information about travel related products and services. By reading certain reviews, clicking certain links, or running certain searches, we may determine that you are interested in particular locations, products, or services. If you demonstrate an interest about a certain type of opportunity or product, such as a hotel, you may receive messages through the Application about that or similar hotels. We believe these messages will provide you with helpful information about travel-related services and products. Each message we send you will contain information on how to choose not to receive these kinds of messages.

We combine all the demographic and location information we collect with other data, along with cookie information, from you and third parties to provide services to our customers, such as tools to enable the display of targeted advertisements, and improve the Applications’s utility, features, and attractiveness. We may share such information with third parties in an aggregated, de-identified form. Unless you opt-out, as described below, we will retain this information for as long as your account is active. Notwithstanding anything to the contrary herein, we will retain and use the information as necessary to comply with our legal obligations, resolve disputes, and enforce our rights.


Advertising & Opting Out

We collect information regarding the searches you run and the content you access and submit in order to understand your interests and preferences. We can then use this information to provide users with advertisements and other content we expect to be interesting to users.
We do not share your personal information with third parties so they can market to you.
 
Using Your Information

We use the information we collect and receive to measure interest in and improve the Application, to notify you about products or services available from us or our partners that may be of interest, to otherwise customize users’ experience with Tripperz, including customizing marketing content, to solicit information from users, to resolve disputes or troubleshoot problems, to prevent potentially prohibited or illegal activities, and to enforce our Terms of Use.


User Choices

You can choose not to provide True Tripperz with any information, although your access or use of the Application may be limited. Whether registered as a member or not, you also will be given the opportunity to unsubscribe from promotional messages. Please note that we reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating either to your experiences and preferences with the Application, without offering you the opportunity to opt out of receiving them.


Accessing information

You can access and update your contact information by visiting profile page. You can close your account by contacting us at sales.hyd@truetripperz.com. We will send you an email to confirm our receipt of your request. Please note that after you close an account, you will not be able to sign in or access any of your personal information. However, you can open a new account at any time. Please also note that we may retain certain information associated with your account in our archives, including without limitation, recordkeeping integrity, fraud prevention, dispute resolution, investigations, and compliance with legal requirements.


Protecting Information

We have implemented appropriate security procedures to help protect the personal information you provide to us. We use encryption technologies when transmitting your personal information between your system and ours, and between our system and those of the parties with whom we share sensitive information. We also employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information. But we cannot guarantee the security of user account information. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.

Your personal information is protected by a password for your privacy and security. You must prevent unauthorized access to your account and personal information by choosing and protecting an appropriate password and limiting access to your device by signing off after you have finished accessing your account.


Children’s Privacy

Tripperz does not offer services directed to children. Should an individual whom we know to be a child under age 13 send personal information to us, we will delete or destroy such information as soon as reasonably possible.


External Links

If any content of the Application links you to other applications or sites, providers of those applications and sites do not operate under this Privacy Policy or our Terms of Use. We recommend that you examine the privacy statements and policies of those other applications or sites to understand their procedures and practices for collecting, using, and disclosing personal information.


Visiting from Outside the US

If you are accessing our Application from outside the United States, please be aware that the data and information protection may substantially differ from the laws of the United States and may or may not protect your personal information in the same way. True Tripperz has established its policies and practices according to the laws of the United States.


California Privacy Rights

California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at the address provided below in the “Contact us” section below.


Changes to this Privacy Policy

Tripperz may change or modify this Privacy Policy in the future. We note the date that revisions were most recently made to this Privacy Policy at the top of this page. Any changes we make go into effect immediately. We will notify our registered users of material changes to this Privacy Policy by sending a notice to the email address you provided to us or by placing a notice on this Application. We encourage you to check this Privacy Policy from time to time to review the most current version.